Our Customer Policy

SB SANATSAL BASKI SAN. VE.TİC. LTD. ("www.sanatsalbaski.com") includes everyone interested in its products and services in its ecosystem as a customer, and accepts their happiness as its most fundamental value. It knows and understands its customers and strives to offer the most appropriate service to meet their expectations.

It aims to produce uninterrupted solutions by keeping all communication channels open — phone, email, live chat, social media, face to face — both before and after an order. It approaches feedback received through all these channels fairly, objectively and impartially, and treats it as an opportunity to improve itself.

It attaches importance to the privacy of its customers' personal data and adheres to these principles in all its processes.